Privacy Policy
Last updated: 29 October 2026
At JPT Exterior Cleaning, we respect your privacy and are committed to protecting your personal information. This privacy policy explains what information we collect, how we use it and how we keep it safe when you contact us, request a quote or use our services.
1. Who We Are
JPT Exterior Cleaning provides professional exterior cleaning services, including window cleaning, gutter clearing, conservatory cleaning, soffit and fascia cleaning, and pressure washing.
For the purposes of data protection legislation, JPT Exterior Cleaning is responsible for handling your personal information.
Contact: info@jptexteriorcleaning.co.uk
Website: www.jptexteriorcleaning.co.uk
2. What Information We Collect
We may collect and store the following information when you enquire about or use our services:
- Your name and contact details, including your telephone number and email address.
- Your property address and any relevant access instructions.
- Information about the services you require and any specific job requirements.
- Booking details, service history and relevant correspondence.
We only collect information that is reasonably necessary to operate our business and provide our services.
3. How We Use Your Information
We use your personal information solely for legitimate business purposes, including:
- Providing quotes and responding to enquiries.
- Arranging, scheduling and carrying out cleaning services.
- Planning our routes and managing our regular cleaning rounds.
- Contacting you about appointments, cancellations or changes to your service.
- Processing payments and maintaining business records.
- Dealing with any questions or issues relating to our work.
We do not sell your personal information or use it for unrelated third-party marketing.
4. How We Store and Protect Your Information
We take reasonable steps to protect your personal information against unauthorised access, loss, misuse or disclosure.
Your information is stored securely and is only accessed when necessary for the operation of our business.
We retain personal information only for as long as reasonably necessary to provide our services, maintain customer records and meet our legal, accounting and tax obligations.
5. Sharing Your Information
Your personal information is handled for our own business use and is not routinely shared with other businesses for their own marketing purposes.
Where necessary, information may be processed by trusted service providers that help us operate our business, such as scheduling software, payment processors and website hosting providers.
We may also disclose information where required by law or where necessary to establish, exercise or defend legal claims.
Where third parties process personal information on our behalf, we take reasonable steps to ensure that appropriate data protection arrangements are in place.
6. Payments
Payments for our services may be processed through third-party payment providers.
Where applicable, these providers handle payment information in accordance with their own privacy and security arrangements. We do not intentionally store full payment card details ourselves.
7. Cookies and Website Usage
Our website may use cookies or similar technologies that are necessary for its operation. Depending on the website features and services enabled, other cookies may also be used.
Where required by law, we will seek your consent before using non-essential cookies.
You can manage cookies through your browser settings and, where available, our website’s cookie settings.
8. Your Data Protection Rights
Under UK data protection legislation, you have rights regarding your personal information. Depending on the circumstances, these may include the right to:
- Access the personal information we hold about you.
- Correct inaccurate or incomplete information.
- Request deletion of your personal information where there is no lawful reason for us to continue holding it.
- Restrict processing of your information in certain circumstances.
- Object to certain uses of your information.
- Request data portability where applicable.
- Withdraw consent where we rely on consent to process your information.
To exercise your rights, please contact us using the details provided above.
We may need to retain certain information where required by law or where we have another lawful basis for doing so.
9. Third-Party Websites
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of external websites, and we encourage you to review their privacy policies when visiting them.
10. Changes to This Privacy Policy
We may update this privacy policy from time to time to reflect changes to our business, website or legal obligations. The latest version will be published on our website, with the date of the most recent update shown at the top.
11. Contact Us
If you have any questions about this privacy policy, how we handle your personal information or wish to exercise your data protection rights, please contact:
JPT Exterior Cleaning
Email: info@jptexteriorcleaning.co.uk
Website: www.jptexteriorcleaning.co.uk
You also have the right to raise a concern with the UK’s Information Commissioner’s Office (ICO) if you believe your personal information has been handled improperly.